Paul Schwarzenholz

Paul Schwarzenholz founded zenloop together with Björn Kolbmüller and Lukasz Lazewski in 2016. The Berlin start-up now has 50 employees and specialises in gathering and analysing customer feedback. zenloop’s clients include Deichmann, Douglas, ABOUT YOU, Peek & Cloppenburg, Thalia and EnBW Energie Baden-Württemberg. Prior to founding zenloop, Schwarzenholz sold his first company, the online perfumery Flaconi, which he had begun in 2010, to ProSiebenSat.1. At Flaconi, he was responsible for the areas Customer Success and Operations. As managing director of the customer experience management software zenloop, Schwarzenholz wants to share with other companies the Flaconi formula for success.