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GT&C

General Terms and Conditions

General Terms and Conditions DIGITAL X Series


1. Contract partner

Your contract partner is Deutsche Telekom Geschäftskunden GmbH (referred to in the following as ‘Telekom’ for short), Landgrabenweg 151, 53227 Bonn, Germany (Bonn District Court, HRB 19168).

2. Contractual subject matter and scope of application

2.1 The contractual subject matter is derived from these General Terms and Conditions (‘T&Cs’). These T&Cs apply to the DIGITAL X event series, to future events as well as to the structuring of collective services provided via the ‘DIGITAL X website’ communication and knowledge platform and the ‘DIGITAL X app’.

2.2 The operator of the DIGITAL X website and the DIGITAL X app and organiser of the events offered as part of the DIGITAL X event series (each of which shall be referred to as ‘Event’) is Telekom in each case. Where an entrance ticket (‘Ticket’) needs to be obtained for an Event, contractual relations shall be established exclusively between the respective ticket purchaser (‘Customer’) and Telekom as regards the visit to the Event and in particular relating to the execution and the content of the Event.

2.3 If Telekom uses a third party as a ticket agent to sell Tickets, a separate agreement between the respective Customer and the third party shall be entered into for the purchase of the Tickets (ticket agency agreement). Ticket agency activities include in particular the reservation, sale and delivery of the Tickets to the Customer.

2.4 Any varying T&Cs of the Customer shall not be a contractual component unless Telekom expressly approves their validity in writing. The T&Cs for the DIGITAL X Series shall apply in addition to any other T&Cs regarding ticket purchases for events offered as part of the DIGITAL X event series. These T&Cs shall take precedence over any other T&Cs regarding ticket purchases as regards the relationship between Telekom and the Customer.

3. DIGITAL X website and app

3.1 Telekom shall provide the Customer with access to an internet-based knowledge platform in connection with DIGITAL X Events. Within the DIGITAL X app, the Customer can produce a personal profile, exchange images and add information about personal interests, skills, contact details, companies and positions held. Telekom shall also deploy links to the social networks XING and LinkedIn in the DIGITAL X app to enable the Customer to communicate with other DIGITAL X participants. Further links that will facilitate optimum communication between Customers and DIGITAL X partners are planned.

3.2 The aim and purpose of the knowledge platform is to create a user-friendly platform for people who are interested in the acquisition and exchange of knowledge and information about other DIGITAL X products and Events in addition to individual Events. Additionally, the Customers should have the opportunity to engage in value-added communication with one another via the DIGITAL X app. The aim is to facilitate cross-platform, interactive usage by the Customers.

3.3 Telekom shall provide a corresponding IT infrastructure to enable secure communication.

3.4. The Customer shall be liable for any improper use of access data which they are required to keep secret, provided this improper use is their fault. The Customer shall notify Telekom without undue delay if they become aware of or suspect any unauthorised use of their account or if there are justified grounds to suspect that a third party has acquired knowledge of the access data and/or a third party is using the account without authorisation.

3.5 The Customer undertakes not to disrupt the proper operation of the DIGITAL X website or app by executing any technical interventions. Posting unlawful, malicious, threatening, slanderous, defamatory, obscene, insulting, abusive, harassing or racist or ethnically offensive comments is forbidden and Telekom is entitled to delete these.

3.6 Telekom may limit access to the digital services if this is required for the security of network operation, for the maintenance of network integrity, in particular to avoid serious disruptions to the network, the software or stored data, for the interoperability of the services or for purposes of data protection.

3.7 Telekom shall be free to choose the technical means by which the agreed service is provided, in particular the technology used, the design, the functions and the infrastructure. Telekom is entitled to amend, supplement or modify the technical means, functions and the implementing parties, unless this is precluded by the Customer’s legitimate interests. In this case, the Customer is obliged to perform any necessary cooperative acts to a reasonable extent. There is no entitlement to a specific availability of the platform. Availability may be temporarily limited in full or in part as a result of maintenance work or for other reasons.

3.8 If registration is not completed, Telekom reserves the right to delete the incompletely registered account. Telekom similarly reserves the right to block or delete accounts if they are not being used in compliance with the DIGITAL X Series T&Cs.

3.9 Subject to the proviso that all outstanding bookings and orders have been successfully completed, the Customer may terminate their account at any time without notice. The Customer may submit a request for their account to be deleted by email.

3.10 A DIGITAL X account is not transferable and/or heritable.

4. Grant of rights to content posted by Customers

4.1 The Customer grants to Telekom a non-exclusive, free-of-charge and temporally and geographically unrestricted usage right to use all content uploaded by the Customer in Telekom’s own or in third-party media (such as newsletters, press releases, advertising banners, blogs, vlogs). The transfer of rights covers in particular the right to reproduce, process, broadcast and disseminate the content and to make it publicly available. Telekom has the right to issue sublicences for these rights to companies affiliated with Telekom.

4.2 The Customer warrants that it holds the exclusive and unlimited rights to the content, that no disposal to the contrary has been agreed in respect of this transfer of rights and that the Customer is entitled to transfer the rights to Telekom.

4.3 The Customer shall indemnify Telekom against all claims and shall reimburse Telekom for all expenditure incurred by Telekom as a result of the Customer’s non-authorisation to grant the rights.

5. Liability

5.1 Telekom shall be liable to an unlimited extent in cases of wilful misconduct or gross negligence as well for the absence of a guaranteed characteristic.

5.2 In cases of ordinary negligence, Telekom shall be liable to an unlimited extent in cases of death, personal injury and harm to health. In all other respects, Telekom shall only be liable in cases of ordinary negligence for the breach of an obligation that needs to be satisfied in order to render performance of the contract possible at all, a breach of which may jeopardise attainment of the contractual objective, and on compliance with which the customer may regularly rely (known as cardinal obligations). Liability in the event of a breach of a cardinal obligation shall be limited to the foreseeable damage typical for the type of contract. This also applies to lost profits and savings that fail to materialise. Liability for any other remote consequential damages is excluded.

5.3 Liability for all other losses is excluded, in particular for data losses or hardware faults caused due to the incompatibility of the existing components on the Customer’s PC system with hardware and software being newly installed or modified and for system faults that may occur as a result of existing misconfigurations or older, disruptive, incompletely removed drivers. This is without prejudice to any liability under the German Product Liability Act (Produkthaftungsgesetz).

6. Closing provisions

6.1 We are entitled to perform the services via a third party. We shall be liable for third-party performance of the services to the same extent as for our own acts.

6.2 You may only transfer the rights and obligations arising under this Agreement to a third party with the prior written consent of Telekom.

6.3 Telekom is entitled to transfer the rights and obligations arising under this Agreement to Deutsche Telekom AG, Friedrich-Ebert-Allee 140, 53113 Bonn (Bonn District Court, HRB 6794), Telekom Deutschland GmbH Landgrabenweg 151, 53227 Bonn (Bonn District Court, HRB 5919) or to another third party without your consent. In the event of a transfer to an unnamed third party, you have the right to terminate the Agreement with Telekom without notice.

6.4 If you are a merchant, a legal entity under public law or a separate fund constituted as a public-law entity, German law shall apply to the contractual relationships and the place of jurisdiction for all disputes arising under or in connection with this Agreement shall be Bonn, Germany. An exclusive place of jurisdiction shall take priority.

6.5 We will choose whether to send you notices in connection with the Agreement to the postal address or email address specified by you in accordance with the statutory provisions.

Last revised: 22 May 2024


Right of withdrawal (Widerrufsrecht)

As a consumer, when you place an order for a service, you have a right of withdrawal (Widerrufsrecht) in accordance with the following withdrawal instruction:

Withdrawal instruction (Widerrufsbelehrung)


You have the right to withdraw from this Agreement (Widerrufsrecht) within fourteen days without giving reasons. The fourteen-day withdrawal period begins on the day on which you entered into the Agreement.

To exercise your right of withdrawal, you must notify us at

Deutsche Telekom Geschäftskunden GmbH 
Landgrabenweg 151
D-53227 Bonn

Phone: +49 160 94472957
Email: digitalx@telekom.de or to the contact form

by means of an explicit statement (for example by letter sent by post, fax or email) of your decision to withdraw from this Agreement. You may use the attached sample withdrawal form, although this is not mandatory.

To meet the deadline, it is sufficient that you send notification of the exercise of your right of withdrawal before the end of the withdrawal period.

Consequences of withdrawal

If you withdraw from this Agreement, we shall promptly refund to you all payments we have received from you, including for delivery costs (with the exception of additional costs arising from your choice of a different method of delivery from the cheapest standard delivery we offered), and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

If you have requested the service to start during the withdrawal period, you are required to pay us a reasonable sum that reflects the proportion of the services provided up to the point at which you notify us that you intend to exercise your right of withdrawal, as compared to the total amount of services provided for under the Agreement.

Sample withdrawal form

(If you wish to withdraw from this Agreement, please fill out this form and return it.)

- To: Deutsche Telekom Geschäftskunden GmbH, Landgrabenweg 151, D-53227 Bonn, 
email: digitalx@telekom.de or to the contact form

 - I/we (*) hereby withdraw from the Agreement concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only for paper notification)

- Date


(*) Delete as applicable


Last revised 22 May 2024