Daniela Hennecken has more than 20 years of sales experience in the Telekom Group. She possesses all of the skills necessary to enable her customers’ success through the combination of a detective’s instinct for finding customer bases and a passion for customer satisfaction. In her role as a Renewal Manager in the area of Customer Success Management, she works proactively with her customers, analysing their inventory data in order to extend expiring contracts in a timely and strategically advantageous manner.